Contact Merchant Card International (MCI)

Mailing Address
Merchant Card International, Inc
4411 Bee Ridge Rd Ste 428
Sarasota, FL 34236
(888)343-9990 Toll Free Corporate Office
(877)847-1090 Toll Free Corporate Fax


For general inquiries click here

ISO/Agent Relation Department
newagent@merchantcardintl.com
Jdavisjr@merchantcardintl.com

Independent sales offices and Agents support is given by our ISO support group at 888-343-9990 Ext 306 from 9:00 - 5:00 pm est. New agents or ISO's wishing to sign an agreement or need additional information on MCI's ISO/Agent program, please email  or call 888-343-9990 Ext 304 - John Davis, Dir HR / ISO Relations. or email Jdavisjr@merchantcardintl.com

New Accounts Department:
sales@mercahntcardintl.com

Want to have MCI convert your current merchant services program over to us. You’re just a click away. Click on contact me and well give you a call when you want us to or call us at 888-343-9990 Ext 301

Customer Service Department:
cs@merchantcardintl.com
9:00 Am to 5:00 pm EST

Use this option for any questions regarding your statement such as batch, billing banking or anything that has to do with your statement. Have additional card types you want to add to your acceptance, this is where you want to be. Need supplies, just give us a call 888-343-9990 Ext 302 and we’ll ship them out to you within 24 hours or go to our contact page and send us an email with the information and we’ll be happy to add these changes for you without bothering you.

Sales Department:
sales@mercahntcardintl.com

Want to have MCI convert your current merchant services program over to us. You’re just a click away. Click on contact MCI and well give you a call when you want us to or call us at 888-343-9990 Ext 301

Order Products
order@merchantcardintl.com

To order paper, ribbons, imprinters or slips, ink or and other products, please call 888-343-9990 Ext 301 or email us.

Technical Support Department:

800-902-6156
24/7 "When you’re there, we’re here"

Our terminal help desk is open 24 /7 and are ready to help you with your needs. You’ll need your merchant number and terminal id which both should be on your sticker on the side of your terminal. If you want to add a card type or additional products, then please contact Customer Service at MCI 888-343-9990 Ext 302 and we’ll be glade to assist you with your needs.

Security@merchantcardintl.com
9:00 Am to 5:00 pm EST

Please report any fraudulent sales, suspicious activity, or any security concerns that you feel are important to advise us.



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